If you are not happy for whatever reason please feel free to return your item within 14 days in it's original packaging for a full refund. Please include reason for return and note that returns postage is your responsibility and original postage cost will not be refunded.

Currently we are using royal mail to deliver your items but obviously larger orders will be sent by courier. We aim to get your items to you within 14 days.

At checkout there is an option for free collection from Lochmaben so please click this if you are local and save on postage if you can.

We accept payments through paypal and bank transfer via the website.

We collect information that you give us during the ordering process, your name, address, telephone number and E-Mail address for the purpose of processing your order, dispatch and confirmation E-Mails.

Webador (The website host) includes a secure HTTPS connection with SSL certificate and DNSSEC for our domain name (www.rjohnstonesons.co.uk)). This security certificate ensures the safety of all traffic on this website. Webador makes sure Google Analytics uses anonymous IP addresses to maintain privacy. They do not permit Google to use the data for other services. This means no traceable data is processed.